1. The  Directorate  of  Communications  under  the  Ministry  of  Transport  and  Communications has been issuing its directive namely the Code of Practice for Mobile Service User Registration to the mobile operators in order to avoid any possible crimes by unregistered SIM Card holders in the Mobile Financial Service and to ensure safe and secure service as well as for SIM Card holders to be accountable in using the service.

2. However,  due  to  ineffectiveness  in  the  registration  process  by  the  mobile  operators  and  mobile  sales  centers,  there  are  many  SIM  Cards  still  to  be  systematically  registered.  Notifications  have  been  issued  via  newspapers  and media for SIM Cards registration within 11 months from August 2016 to June 2017. About 6.5 million unregistered SIM Cards have been reprieved as of 30 June 2017. After scrutiny, it is found that some SIM Cards could not be registered with the consumers’ genuine data and information as no limitation was stipulated of how many SIM Cards could be registered with one nation-al identity card or citizen card or certified card. As of 31 January 2020, the following  list  of  respective  mobile  operators  such  as  MPT,  MyTel,  Ooredoo  and Telenor showed that more than two SIM Cards were registered for one consumer though a directive was issued in April 2019 that only two SIM Cards could be purchased with one citizen card or certified card.

3.   Consumers need to re-register the SIM Cards via mobile operators’ online services and at the mobile sales centers after checking if their respective data and information are true and genuine. This re-registration process deadline will be on 30 June 2020.

4.  Consumers can check if their data and information are true and genuine at the mobile sales centers as well as the mobile operators’ online services via their Websites and Mobile Applications.

5.  Mobile operators shall provide their services to the consumers in an easy and convenient way. Whoever, with one national identity card or citizen card or certified card, use more than two SIM Cards will not be allowed after 30 April 2020 when they cannot use outgoing calls except to Call Center for enquiry about re-registration process. Their un-registered SIM Cards will be reprieved after 30 June 2020.

6. Thus, all consumers are notified that the SIM Cards they are using should be  systematically  re-registered  and  they  should  not  buy  pre-registered  SIM Cards, currently in the market.

MTC

Translated by Aungthu Ya
Ref; The Global New Light of Myanmar